AAON Service
Enhanced Parts Center
Warranty Parts

Warranty Submission Form

If the warranty contains parts that are associated with an RGA, and parts are not returned to the address instructed on the RGA, the full cash-sale price will be charged against the purchase order provided. Once charged, this is non-refundable.

Please enter PO#
REQUIRED for ALL warranties
MM slash DD slash YYYY
Please enter todays date
MM slash DD slash YYYY
Please enter startup date
Please enter your company name
Contact Name(Required)
Please enter the submitter's name
Please enter the primary contact email address
Please enter the office contact email address
Please enter the Name of jobsite
Site Address(Required)
Please enter the Address of jobsite
Please enter the Company Name
Shipping Address(Required)
Please enter the Ship to Address
Please enter the Ship to Name
Company Address(Required)
Please enter the Company Address
Brand(Required)
Please select brand
Warranty Part(Required)
Party Type Request
Accepted file types: jpg, jpeg, png, gif, svg, Max. file size: 150 MB.
FULL legible unit tag photo
Accepted file types: mov, mp4, m4v, Max. file size: 150 MB.
Photo or SHORT video showing fault for requesting warranty
Shipping Speed-choice of other than ground is the responsibility of the submitting party
Max. file size: 150 MB.
Upload copy of PO
Phone number for recipient
Please enter Model Number
If "other" please describe part requested
Specific Cause for Failure
If "other" please describe part requested
Pictures of damaged, missing, leaking, or incorrectly installed components must be provided for warranty to be filed. All warranties are subject to factory approval, and submission does not constitute approval. Returning larger parts to the manufacturer and furnishing tracking information to RGA@AAON.com and parts@acereps.com will be the sole responsibility of the contractor.(Required)
For ALL parts that have an RGA associated with them, it is the sole responsibility of the contractor to return the part to the address designated on the RGA. If the part is not returned to the correct address, any incurred expenses will be forward to the contractor up to, and including, the full cash-sale cost of the part(Required)
In the instance that the unit is not within the unit first-year warranty, the FULL freight cost will be charged against the PO provided(Required)
“AC Equipment was a good partner in a complicated design/build application and stuck with the job thru out a complex start up process.”
Todd TomamichelTodd’s Mechanical
“We have dealt with A-C Equipment Representatives for many years. They have always provided high quality equipment, products and solutions to fit our needs. They have also provided excellent service and support of the products they provide including equipment selection and technical support after the sale.”
Mark PupilliIndiana State University
“AC Equipment’s team provides a very professional experience, with great design and application support.  Wagner-Meinert, LLC looks forward to working with you in the future!”
John GentryWagner-Meinert, LLC

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